Fail: Before you can list this item, we need some additional information to create a seller's account

You may get this error when trying to list on eBay using Kronocard

This error originates from eBay. When you begin selling on eBay, you must set up an automatic payment method for your selling fees. In this case, eBay is restricting you from listing until you provide credit card details in your My eBay account.

To resolve this issue, log into your eBay account and add an automatic payment method for your selling fees.

How to Update Your Automatic Payment Method on eBay

1. Go to My eBay.

2. Click the Account tab.

3. In the Payment methods for Seller Fees section, click Change automatic payment method and choose your preferred option.

Please then restart Kronocard and try to list again